Terms & Conditions

1. Summary in plain language

Before the legal version: this is what matters.

• Miutifin is a tech agency that builds software. ESCO is our private network for city experiences — invitation-only.
• By using either, you agree to use them lawfully and respectfully.
• If you're invited to ESCO, you get three invites of your own. Don't sell them or use them in bad faith.
• ESCO recommendations are AI-curated suggestions, not guarantees. Venues are independent third parties — they aren't run by us.
• We can suspend or close accounts that break the rules.
• We aren't liable for outcomes outside our control (a closed venue, a bad night, weather).

The rest is the formal version.

2. Scope & what these Terms cover

These Terms & Conditions ("Terms") govern your access to and use of miutifin.com and any services we operate under it, including ESCO (miutifin.com/esco and related mobile applications).

By accessing, browsing, registering, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

These Terms work together with our Privacy Policy and Cookie Policy.

3. Definitions

• "Miutifin", "we", "us" — the entity operating the Platform.
• "ESCO" — the private, invitation-only network for city experiences operated by Miutifin.
• "Platform" — the website, mobile app, and related services, including both Miutifin and ESCO.
• "User" — anyone who accesses the Platform.
• "Member" — a User who has been approved for ESCO and holds an active account.
• "Invite" — a single-use code that grants someone access to ESCO membership.
• "Journey" — a personalized AI-composed sequence of places and timing within ESCO.
• "Content" — anything published on the Platform, including venue listings, journeys, descriptions, and user contributions.
• "Venue" — a third-party place (bar, restaurant, club, gallery, etc.) referenced in ESCO. Venues are independent businesses, not operated by Miutifin.

4. Agency services (Miutifin)

Miutifin provides custom software development services — including AI integrations, web and mobile applications, robotics, and digital strategy — as an independent contractor.

Project-specific terms (scope, deliverables, pricing, timelines, IP assignment) are governed by a separate written agreement signed with each client. Those agreements take precedence over these general Terms for project work.

Submitting the contact form does not create a contractual relationship. A contract begins only after we agree on scope in writing.

5. ESCO access & membership

ESCO is a private, invitation-only network. Access is granted in one of two ways:

• Application through the public waitlist, with approval at our sole discretion (typically in weekly batches).
• Invitation from an existing Member who has remaining invites.

We reserve the right, at our sole discretion and without prior notice, to:

• Approve, deny, or postpone any waitlist application
• Limit access by city, region, or membership cap
• Revoke invitations or suspend accounts that violate these Terms
• Close access entirely for any reason or no reason

ESCO is not a guaranteed service. Membership is a privilege we extend, not a right.

6. Accounts & invitations

6.1 Account responsibility

You are responsible for:

• Keeping your account credentials confidential
• All activity that occurs under your account
• Notifying us immediately of unauthorized access
• Providing accurate, up-to-date information during registration

6.2 Invitations

Each active Member receives three (3) invitations. Invitations:

• Are personal, single-use, and tied to your account
• May not be sold, traded, listed, or otherwise commercialized
• May be revoked by us if used in bad faith or to bypass our access policies

Selling or attempting to sell invitations is grounds for immediate account termination.

6.3 Age requirement

You must be at least 16 years old to use the Platform. Some features (e.g. nightlife-related venues) may require you to be of legal age in your country.

7. User conduct

By using the Platform, you agree not to:

• Use the Platform for unlawful, harmful, or fraudulent purposes
• Attempt to access systems, data, or accounts that don't belong to you
• Use automated scripts, bots, or scrapers without our written permission
• Submit false, misleading, or impersonating information
• Harass, threaten, or harm other Members or third parties
• Interfere with the operation of the Platform or attempt to overload our infrastructure
• Reverse engineer, decompile, or attempt to derive source code from the Platform
• Use the Platform to send unsolicited promotional content
• Circumvent access controls, invitation systems, or geographic restrictions

8. Content & venues

8.1 Curated content

ESCO curates and surfaces information about places, venues, events, and experiences. This content is provided for informational and discovery purposes only. We do not own, operate, control, or warrant any third-party venue.

8.2 No guarantees on third parties

Availability, pricing, opening hours, atmosphere, dress codes, and quality of any third-party venue may change without notice. We make reasonable efforts to keep listings accurate but provide no guarantees.

8.3 Bookings & transactions

Any bookings, payments, or transactions made with a third-party venue are governed by that venue's own terms. We are not a party to those transactions and are not responsible for refunds, cancellations, or disputes with venues.

8.4 User-submitted content

If you submit venue suggestions, ratings, photos, or other content, you grant Miutifin a non-exclusive, worldwide, royalty-free license to use, display, and adapt that content within the Platform.

9. AI-generated content

ESCO uses artificial intelligence to compose personalized journeys, descriptions, and recommendations.

AI-generated content:

• Is a suggestion, not a guarantee or recommendation in any professional sense
• May contain inaccuracies, omissions, or outdated information
• Should be verified before acting on it (e.g. confirming opening hours, booking availability)
• Is not financial, medical, legal, or safety advice

You remain responsible for your own decisions. ESCO suggests a path; you choose to follow it.

10. Intellectual property

All intellectual property rights in the Platform — including the brand, design, software, logos, illustrations, original content, and journey composition algorithms — are owned by Miutifin or its licensors.

Except as permitted by applicable law (e.g. private personal use), you may not:

• Copy, reproduce, or redistribute Platform content
• Create derivative works based on our content or interfaces
• Use our trademarks, logos, or brand without written permission
• Mirror, frame, or systematically extract data from the Platform

Third-party venue names, logos, and trademarks belong to their respective owners and are referenced under fair use for the purpose of identification.

11. Third-party services

The Platform integrates with third-party providers (e.g. Supabase, Vercel, Anthropic, OpenAI, Plausible, Google Places). Your use of those services is also governed by their own terms.

We are not responsible for the policies, practices, or content of third-party services. See our Privacy Policy for the full list.

12. Service availability

The Platform is provided on an "as is" and "as available" basis. We do not guarantee:

• Uninterrupted, error-free, or secure access
• That features will remain available, unchanged, or supported indefinitely
• That bugs or issues will be fixed within any specific timeframe

We may perform maintenance, update features, or temporarily suspend access without notice when necessary.

13. Limitation of liability

To the maximum extent permitted by applicable law:

• Miutifin is not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Platform.
• Our total liability for any direct damages shall not exceed the amount you paid us in the twelve months preceding the claim, or one hundred euros (€100) if no payment was made.
• We are not liable for the actions, content, or services of third parties, including venues, payment processors, or AI providers.
• We are not liable for losses caused by events outside our reasonable control (force majeure, infrastructure outages, government actions).

Nothing in these Terms limits liability that cannot be limited under applicable consumer protection law.

14. Termination

14.1 Termination by us

We may suspend, restrict, or terminate your access to the Platform at any time, with or without notice, if:

• You violate these Terms
• You misuse invitations or the access system
• You engage in fraudulent or abusive behavior
• We discontinue the service entirely

14.2 Termination by you

You can close your account at any time by contacting us. After closure, your data is deleted in accordance with our Privacy Policy.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to active Members by email at least 14 days before they take effect.

Continued use of the Platform after changes are published constitutes acceptance of the revised Terms. If you don't agree with a change, your remedy is to stop using the Platform.

16. Governing law & disputes

These Terms are governed by the laws of Italy, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the Platform will be resolved:

• First, by good-faith negotiation between the parties
• If unresolved, by the competent courts of Milan, Italy

If you are a consumer resident in the European Union, mandatory consumer protection laws of your country of residence will still apply. Nothing in this clause prevents you from filing a complaint through the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17. Contact